Hide-A-Trim Refund Policy

Thank you for shopping at Hide-A-Trim! We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind. Your item must be unused and in the same condition that you received it. 

Restocking Fee:

All returns are subject to a 15% restocking fee, which will be deducted from your refund.

Partial Refunds:

Partial refunds are granted in the following cases:

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery.

Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain number of days.

Late or Missing Refunds:

If you haven’t received a refund yet, please follow these steps:

  • Check your bank account again.
  • Contact your credit card company, as it may take some time before your refund is officially posted.
  • Contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at info@hideatrim.com.

Exchanges:

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send your item to: 2460 NW 17th Lane Unit 4, Pompano Beach, FL 33064.

Shipping Returns:

To return your product, mail your product to: 2460 NW 17th Lane Unit 4, Pompano Beach, FL 33064.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Need Help?

Contact us at info@hideatrim.com for questions related to refunds and returns.